Fraud and Scam Alerts

Laguna lake

The newest scams and alerts appear at the top of this list. The older descriptions may help you spot a future scam.

REMEMBER: Legitimate institutions never request your personal information by email, telephone or text message.  We do not email links and ask you to log on to confirm your personal information.  If you ever suspect your account is compromised, call SESLOC immediately so we can protect your account.

March 2014 - Members have received automated calls that their Visa/ATM/Debit card has been blocked. This call is not from the SESLOC fraud department and should be ignored. 

"CARD CRACKING" SCAM TARGETS YOUNGER MEMBERS
College students are being recruited to participate in a scam referred to as “card cracking.” Using ATM/debit cards and PINs willingly provided by the students, fraudsters deposit fraudulent checks
(stolen or counterfeit checks) to the students’ accounts. The funds are subsequently withdrawn by the fraudsters with the students receiving a portion of the funds for their participation. The fraudulent checks are subsequently returned unpaid and charged back to the students’ accounts. Following the fraudsters’ instructions, the participants report their ATM/debit card as lost or stolen and that the transactions were fraudulent.

If you or someone you know has been solicited to participate in a "card cracking" scam, you should notify the authorities immediately. Likewise, be sure to help educate teens and young adults in your family that this scam has been reported nationwide.

ATM/DEBIT CARD FRAUD AT GAS STATIONS
New wireless technology combined with unattended outdoor gas pumps has created perfect conditions for criminals to steal your money. Skimmers are installed inside the pump to steal debit card information.  PREVENTION: If you use a debit or ATM card for gasoline purchases, go inside to pay. Indoor card swipe machines are better protected from after-hours thieves.

November 2013  - Disabled Credit Card Scam:  Members have notified us they received a text stating their credit card has been disabled; the text message provides a phone number which goes back to the scammers.  If you have texted back your account number as requested, please contact SESLOC immediately by telephone so we can protect your credit card. Always call our main number. Do not call phone numbers provided in text messages.

October 2013 - Scams targeting seniors have recently increased. They usually request account information or wired funds.  Some examples:

A member received a phone call notifying her she had "won a prize" for paying her utility bills on time. The caller asked for her account number and institution routing number so the prize could be deposited. Instead, funds in her account were withdrawn.

A member received a call from her "grandchild" who claimed to be stranded in Canada as the result of a stolen wallet and plane ticket and requested wired funds.

A member received phone calls from fraudsters claiming to be Canadian law enforcement authorities who claim to have the member's grandchild or child in custody. They request funds be wired to pay fines for the family member's release.  A phone number is provide for the victim to call back.  Some members report that the call is answered "Canadian Mounted Police," and they offer to put the family member on the phone.  A young person comes on the phone and pleads for money to get him out of jail.  Instructions are provided on how to wire several thousand dollars through Western Union to pay the fake fines.

TEXT MESSAGE SCAMS
DO NOT RESPOND if you receive a text message claiming to be from SESLOC and the message provides a toll-free number where an automated message prompts the caller to enter "card number and PIN." OR "This is a message from your C.U. Your card has been deactivated.  To reactivate call [toll-free phone number]". These are scams.

CRAIGSLIST SCAM
Advertisements posted on Craigslist offer credit union members cash to help qualify a new member. A sample ad reads: "If you're an XYZ Credit Union Member, make some extra $$. This is NOT a scam! I am willing to call you and discuss extensively. I need an XYZ Credit Union Member to sponsor me into the credit union. I'm willing to pay $xxx USD for this service."Remember, if it sounds too good to be true, it is. Don't fall for it.

DON'T BE FOOLD BE THE WORD "FREE"
"Free" memberships and subscriptions, from FREE CREDIT REPORTS to FREE VITAMIN SUPPLEMENTS are causing members problems. When someone advertises something as "free," be sure to read the terms and conditions. Often there is a clause which requires you to cancel within a certain period of time to avoid recurring charges to your credit card. In some cases, the cancellation period may expire before the product reaches you. Several members have reported unexpected, repeated credit card charges they did not realize they authorized.

PROTECT YOURSELF

Never give out private information if you did not initiate the phone call. SESLOC will never telephone you to request your account information.  We already have it.

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