Once you’ve added your contacts, you can start scheduling one-time and recurring payments in Business Bill Pay. Bill Pay sends payments electronically whenever possible, otherwise a check will be printed and mailed.
Making a Payment
- Select a contact in the Payment Center dashboard.
- Enter an Amount manually, or select Add Invoice to notate an invoice number, amount, any discounts, and a description. Multiple invoices will be automatically calculated and inputted into the Amount field on the dashboard when you hit Save. Select Edit Invoice to change or delete an entry.
- Enter the Pay Date. Please note that dates on the calendar marked in blue are available for processing.
- Repeat steps to set up payments for any additional contacts.
- Select Make Payments and review.
- Submit, or make any necessary changes.
- Your payment confirmation screen will list payment details and provide a confirmation number.
- View payments in the Bill History tab, or download a file for your records.
Change or Cancel a Payment
You can edit or cancel payments that have not processed.
- Select the Bill History tab.
- In the Action column, pending payments will display the option to Change or Delete.
- Make your selection, and confirm.
Scheduling a Recurring Payment
- Select the Manage my Bills tab.
- Select a contact from the drop-down.
- Select Add an automatic payment.
- Select your Pay from account form the drop-down.
- Enter the Payment Amount.
- If the final payment will be different, such as on a loan, make your selection and enter the final payment amount.
- Enter the date for the first payment.
- Select the Payment frequency from the drop-down.
- Add scheduling parameters — the payment can recur indefinitely until you manually make a change, for a certain number of payments, or to recur until a specified date.
- Opt in to any email notifications.
- Save changes to confirm.
Cancelling or Managing a Recurring Payment
- Select the Manage my Bills tab.
- Select a contact from the drop-down.
- Make your selection from the list of options. Multiple recurring payments will be numbered in the order they were added to the system.
- Update automatic payment — make any changes.
- Delete automatic payment — cancel payment schedule.
- View automatic payment — view payment schedule details.