MEMBER ADVISORY: Beware of Spoofed Calls Claiming to be SESLOC

SESLOC members are reporting receiving spoofed phone calls from scammers requesting bank account information. The caller ID is manipulated to look like it is coming from a SESLOC Credit Union number. On the call, the scammer will pretend to be a SESLOC team member and claim they need more information from you. They may ask for access to your personal information or account information.

These calls are fake. SESLOC Credit Union will NEVER call to request personal or account information. 

The attackers are attempting to get you to reveal personal identifiable information, which may then be used to commit financial fraud or identity theft. Unfortunately, these incidents are becoming more common.

This incident is occurring after a separate incident that began in early September 2026, where scammers were claiming that there were issues with Chime or Cash App payments. You can read more about that incident here. 

If you have received a suspicious message, please report the incident to the California Franchise Tax Board at 800-852-5711, or by using their Fraud Referral Report. Notifying the board helps them keep tabs on suspicious activity and can help shut down scams as they pop up.

You may also:

• Take a screenshot of a text message, email message or webpage and send to us via Secure Message in Online Banking or via Live Chat on sesloc.org. To access our website, ALWAYS type https://sesloc.org in your internet browser.
• Call SESLOC at (805) 543-1816 by dialing the number on your keypad to verify if a message is valid. Do not click on a past incoming call from your call log history.
• Report a suspicious phone call, email, text or pop-up ad to the Federal Trade Commission (FTC) at ReportFraud.ftc.gov
• Be prepared. Read the Federal Communications Commission guide on Phone Spoofing. 

Check out these articles for more tips:

• • Avoid Money Transfer App Scams!
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  • AI Scams are on the Rise
  • Protect Yourself From Common Money Scams
  • 5 Ways to Protect Yourself From SMiShing Attacks
  • The Growing Threat of Phishing
  • Four Common Mobile Security Threats
  • 4 Steps to Protect Yourself Online