Contact Us: (805) 543-1816
Skip a branch visit.
We are available Monday – Saturday, with the exception the federal holidays listed below.
Sorry, We're Closed Now
Telephone
Live Chat
To start a Live Chat, simply click the button in the lower right side of your browser window.
This button will not be visible if Live Chat is closed.
Monday - Friday | 8:00 AM - 6:00 PM |
Saturday - Sunday | Closed |
Please do not include confidential information over Live Chat.
Please do not include confidential information when you email us.
Appointments
Book a branch appointment online.
Phone Teller
(805) 543-5624 (PIN required)
(888) 4-SESLOC (toll free)
Fax
(805) 540-7787 Consumer Lending
(805) 540-7795 Real Estate Lending
(805) 540-7718 Account Services & Verification of Deposits
(805) 546-9622 Administration
P.O. Box 5360
San Luis Obispo, CA 93403-5360
(Send loan payments to this address.)
Report a lost or stolen Debit, ATM or Visa® credit card
Please call (805) 543-1816
*From outside the United States, call (909) 941-1398. This number also accepts collect calls
Report Debit, ATM, or Visa® credit card fraud
Please call (805) 623-1075 to report fraudulent transactions and merchant or ATM disputes.
Identity Theft Services
Please call NXG Protect services toll free at (855) 474-3863 or view the Identity Theft Services FAQs. Privacy Advocates are available Monday-Saturday from 5:00 a.m. to 7:00 p.m. PT and Sunday from 9:00 a.m. to 3:00 p.m. PT. and will assist you:
- If you believe you are the victim of identity theft and need to report the incident or file a claim.
- If you received an alert and need to talk to a Privacy Advocate.
- If you need technical support like a password reset or help with online registration.
If you have not received your unique “Member ID” mailed to the physical address on your new account, please call SESLOC’s Contact Center at (805) 543-1816.
SESLOC Rewards
Please call (888) 211-1741. Customer services representatives are available 24/7 nearly 365 days per year to assist you with online registration, managing your account or points accrual and placing and fulfilling orders.
Credit Disputes
SESLOC Credit Union
PO Box 5360
San Luis Obispo, CA 93403
805.543.1816
We will be closed in observance of these federal holidays in 2024.
This includes all SESLOC branches and our Contact Center (phone and Live Chat).
Christmas Day 2023
New Year's Day 2024
Martin Luther King Jr. Day
Presidents' Day
Memorial Day
Juneteenth
Independence Day
Labor Day
Columbus Day
Veterans Day
Thanksgiving Day
Christmas Eve
Christmas Day
New Year's Day 2025
In addition, the Cal Poly branch will be closed on these dates in 2024, in accordance with Cal Poly's campus closure schedule:
Academic Holiday
Academic Holiday
Academic Holiday
Academic Holiday
Academic Holiday
SESLOC News
From the News+ Blog
SESLOC Cares for Community Award: Lisa Murray
We’re partnering with News Channel 12 to honor nonprofit volunteers who make our community thrive. Each month, we’re choosing a different nonprofit and asking them to select a valuable volunteer to receive the SESLOC Cares for Community Award. We’re thrilled to introduce Lisa Murray, from CASA of Santa Barbara County.
How to Brace for Rising Home Costs: A Guide for Homeowners and Renters
Have you noticed your insurance bills skyrocketing lately? If so, you’re in good company. According to Policygenius, the average home insurance premium increased by 21% between May 2022 and May 2023. Combine this with rising housing costs, property taxes, and high interest rate debt, and it’s no wonder why so many Americans are struggling in today’s market.
SESLOC’s 10 Steps to Protect Members with Cybersecurity
You may hear of cyberattacks throughout the news and think it may never happen to you but cyberattacks can happen to anyone and any business. Knowing the severity a cyberattack can create for members, SESLOC has and continues to improve its defenses against cybercriminals. Listed below are 10 ways that SESLOC works to provide the best protection for their members.