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SESLOC people and place

Contact Us

Contact Us: (805) 543-1816

Skip a branch visit.

We are available Monday – Saturday, with the exception the federal holidays listed below.

We're Open Now

Telephone

(805) 543-1816

Monday - Friday8:00 AM - 6:00 PM
Saturday9:00 AM - 1:00 PM
SundayClosed

Live Chat

To start a Live Chat, simply click the button in the lower right side of your browser window.
This button will not be visible if Live Chat is closed.

Monday - Friday8:00 AM - 6:00 PM
Saturday - SundayClosed
Please do not include confidential information over Live Chat. 

Email

[email protected]

Please do not include confidential information when you email us.

Appointments

Book a branch appointment online.

Phone Teller

(805) 543-5624   (PIN required)
(888) 4-SESLOC   (toll free)

Fax

(805) 540-7787   Consumer Lending
(805) 540-7795   Real Estate Lending
(805) 540-7718   Account Services & Verification of Deposits
(805) 546-9622   Administration

Mail

P.O. Box 5360
San Luis Obispo, CA 93403-5360
(Send loan payments to this address.)

Report a lost or stolen Debit, ATM or Visa® credit card

Please call (805) 543-1816

*From outside the United States, call (909) 941-1398. This number also accepts collect calls

Report Debit, ATM, or Visa® credit card fraud

Please call (805) 623-1075 to report fraudulent transactions and merchant or ATM disputes.

Identity Theft Services

Please call NXG Protect services toll free at (855) 474-3863 or view the Identity Theft Services FAQs. Privacy Advocates are available Monday-Saturday from 5:00 a.m. to 7:00 p.m. PT and Sunday from 9:00 a.m. to 3:00 p.m. PT. and will assist you:

  • If you believe you are the victim of identity theft and need to report the incident or file a claim.
  • If you received an alert and need to talk to a Privacy Advocate.
  • If you need technical support like a password reset or help with online registration.

If you have not received your unique “Member ID” mailed to the physical address on your new account, please call SESLOC’s Contact Center at (805) 543-1816.

SESLOC Rewards

Please call (888) 211-1741. Customer services representatives are available 24/7 nearly 365 days per year to assist you with online registration, managing your account or points accrual and placing and fulfilling orders.

Credit Disputes

SESLOC Credit Union
PO Box 5360
San Luis Obispo, CA 93403
805.543.1816

 We will be closed in observance of these federal holidays in 2024.

This includes all SESLOC branches and our Contact Center (phone and Live Chat).

Christmas Day 2023

Monday, December 24

New Year's Day 2024

Monday, January 1

Martin Luther King Jr. Day

Monday, January 15

Presidents' Day

Monday, February 19

Memorial Day

Monday, May 27

Juneteenth

Wednesday, June 19

Independence Day

Thursday, July 4

Labor Day

Monday, September 2

Columbus Day

Monday, October 14

Veterans Day

Monday, November 11

Thanksgiving Day

Thursday, November 28

Christmas Eve

Tuesday, December 24 (closing at 2:00 p.m.)

Christmas Day

Wednesday, December 25

New Year's Day 2025

Wednesday, January 1

In addition, the Cal Poly branch will be closed on these dates in 2024, in accordance with Cal Poly's campus closure schedule:

Academic Holiday

Tuesday - Monday, March 26 - April 1

SESLOC News

From the News+ Blog

SESLOC Cares for Community Award: Margot Olivarria

SESLOC Cares for Community Award: Margot Olivarria

We’re partnering with News Channel 12 to honor nonprofit volunteers who make our community thrive. Each month, we’re choosing a different nonprofit and asking them to select a valuable volunteer to receive the SESLOC Cares for Community Award. We’re thrilled to introduce Margot Olivarria, from Shoes for Students

read more
SESLOC Cares for Community Award: Candice Monge

SESLOC Cares for Community Award: Candice Monge

We’re partnering with News Channel 12 to honor nonprofit volunteers who make our community thrive. Each month, we’re choosing a different nonprofit and asking them to select a valuable volunteer to receive the SESLOC Cares for Community Award. We’re thrilled to introduce Candice Monge, from CALM.

read more