Contact Us: (805) 543-1816
Skip a branch visit.
We are available Monday – Saturday, with the exception the federal holidays listed below.
We're Open Now
Telephone
Live Chat
To start a Live Chat, simply click the button in the lower right side of your browser window.
This button will not be visible if Live Chat is closed.
| Monday - Friday | 8:00 AM - 6:00 PM |
| Saturday - Sunday | Closed |
Please do not include confidential information over Live Chat.
Please do not include confidential information when you email us.
Appointments
Book a branch appointment online.
Phone Teller
(805) 543-5624 (PIN required)
(888) 4-SESLOC (toll free)
Fax
(805) 540-7787 Consumer Lending
(805) 540-7795 Real Estate Lending
(805) 540-7718 Account Services & Verification of Deposits
(805) 546-9622 Administration
P.O. Box 5360
San Luis Obispo, CA 93403-5360
(Send loan payments to this address.)
Report a lost or stolen Debit, ATM or Visa® credit card
Please call (805) 543-1816
*From outside the United States, call (909) 941-1398. This number also accepts collect calls
Report Debit, ATM, or Visa® credit card fraud
Please call (805) 623-1075 to report fraudulent transactions and merchant or ATM disputes.
Identity Theft Services
Please call NXG Protect services toll free at (855) 474-3863 or view the Identity Theft Services FAQs. Privacy Advocates are available Monday-Saturday from 5:00 a.m. to 7:00 p.m. PT and Sunday from 9:00 a.m. to 3:00 p.m. PT. and will assist you:
- If you believe you are the victim of identity theft and need to report the incident or file a claim.
- If you received an alert and need to talk to a Privacy Advocate.
- If you need technical support like a password reset or help with online registration.
If you have not received your unique “Member ID” mailed to the physical address on your new account, please call SESLOC’s Contact Center at (805) 543-1816.
SESLOC Rewards
Please call (888) 211-1741. Customer services representatives are available 24/7 nearly 365 days per year to assist you with online registration, managing your account or points accrual and placing and fulfilling orders.
Credit Disputes
SESLOC Credit Union
PO Box 5360
San Luis Obispo, CA 93403
805.543.1816
We will be closed in observance of these federal holidays in 2024.
This includes all SESLOC branches and our Contact Center (phone and Live Chat).
Christmas Day 2023
New Year's Day 2024
Martin Luther King Jr. Day
Presidents' Day
Memorial Day
Juneteenth
Independence Day
Labor Day
Columbus Day/Indigenous Peoples' Day
Veterans Day
Thanksgiving Day
Christmas Eve
Christmas Day
New Year's Day 2025
In addition, the Cal Poly branch will be closed on these dates in 2024 and 2025, in accordance with Cal Poly's campus closure schedule:
Summer Academic Break
Fall Academic Break
Winter Academic Break
Spring Academic Break 2025
Summer Academic Break 2025
SESLOC News
From the News+ Blog
QR Code Scams: Protecting Your Finances in the Digital Age
In today’s digital world, QR codes have become a staple of convenience, allowing us to access websites, make payments and gain information with a simple scan. However, the ease of accessibility has also made QR codes a prime target for scammers looking to exploit unsuspecting users. Here you can find practical tips for identifying suspicious QR codes and learn strategies to safeguard your personal information.
Buy Now, Pay Later: The Cost of Convenience
“Buy Now, Pay Later” (BNPL) services have become increasingly popular, offering a tempting alternative to credit cards. A 2022 report from the Consumer Financial Protection Bureau found that from 2019 to 2021, the number of BNPL loans originated in the U.S. by the five lenders it surveyed grew from 16.8 million to 180 million, highlighting how appealing these services are to consumers.
Saving Strategies: Building an Emergency Fund and Planning for Future Expenses
Saving money is essential for financial stability and preparedness. One of the first steps in saving is to build an emergency fund to cover unexpected expenses like medical bills or car repairs. Here are a few tips for building an emergency fund and planning for future expenses.
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Savings are insured to at least $250,000 and backed by the full faith and credit of the U.S. government. National Credit Union Administration, a U.S. government agency.
