Contact Us: (805) 543-1816

Skip a branch visit.

We are available Monday – Saturday, with the exception the federal holidays listed below.

We're Open Now

(805) 543-1816

To start a Live Chat, simply click the button in the lower right side of your browser window.
This button will not be visible if Live Chat is closed.

Please do not include confidential information over Live Chat. 

[email protected]

Please do not include confidential information when you email us.

Book a branch appointment online.

(805) 543-5624   (PIN required)
(888) 4-SESLOC   (toll free)

(805) 540-7787   Consumer Lending
(805) 540-7795   Real Estate Lending
(805) 540-7718   Account Services & Verification of Deposits
(805) 546-9622   Administration

P.O. Box 5360
San Luis Obispo, CA 93403-5360
(Send loan payments to this address.)

Report a lost or stolen Debit, ATM or Visa^® credit card

Please call (805) 543-1816

*From outside the United States, call (909) 941-1398. This number also accepts collect calls

Report Debit, ATM, or Visa^® credit card fraud

Please call (805) 543-1816 to report fraudulent transactions and merchant or ATM disputes.

*From outside the United States, call (909) 941-1398. This number also accepts collect calls

Mortgage Services

We have contracted with Dovenmuehle Mortgage, Inc. (DMI), one of the leading mortgage subservicers in the country, to provide expanded servicing for your mortgage loan.

For customer service, please call: (866) 438-1242

Mail Checks to:
SESLOC Credit Union
P.O. Box 7168
Pasadena, CA 91109-7168

Identity Theft Services

Please call NXG Protect services toll free at (855) 474-3863 or view the Identity Theft Services FAQs. Privacy Advocates are available Monday-Saturday from 5:00 a.m. to 7:00 p.m. PT and Sunday from 9:00 a.m. to 3:00 p.m. PT. and will assist you:

• If you believe you are the victim of identity theft and need to report the incident or file a claim.
• If you received an alert and need to talk to a Privacy Advocate.
• If you need technical support like a password reset or help with online registration.

If you have not received your unique “Member ID” mailed to the physical address on your new account, please call SESLOC’s Contact Center at (805) 543-1816.

SESLOC Rewards

Please call (888) 211-1741. Customer services representatives are available 24/7 nearly 365 days per year to assist you with online registration, managing your account or points accrual and placing and fulfilling orders.

Credit Disputes

SESLOC Credit Union
PO Box 5360
San Luis Obispo, CA 93403
805.543.1816

 We will be closed in observance of these federal holidays in 2025.

This includes all SESLOC branches and our Contact Center (phone and Live Chat).

In addition, the Cal Poly branch will be closed on these in 2025, in accordance with Cal Poly's campus closure schedule:

SESLOC News

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