SESLOC members are reporting receiving fraudulent phone calls from scammers claiming to be from the credit union and using our phone number, (805) 543-1816 in the caller ID. The caller may claim to be from the “SESLOC Fraud Department,” and request your online banking information or verify personal information via text message to “lock your account profile.”
These calls and text messages are fake. Please do not reply and do not click the links. Even if the caller appears to be from SESLOC, hang up on the caller and call SESLOC directly at (805) 543-1816 to report the incident.
The attackers are attempting to get you to reveal personal identifiable information, which may then be used to commit financial fraud or identity theft. Some of the information they may attempt to steal includes your name, address, phone number, PINs, passwords, security codes, card numbers, Social Security Numbers, or other confidential information.
Unfortunately, these incidents are becoming more common. Click here to find out more information about phone spoofing from the Federal Communications Commission.
SESLOC will never call, email or text you to request confidential or personal information. If you feel a phone call or text message is suspicious, hang up immediately and do not answer again. Do not respond to suspicious text messages or emails.
If you have received a suspicious phone call or believe you have entered your information into what could be a fake webpage, please report the incident to SESLOC at (805) 543-1816, or sending a secure message in Online Banking. Notifying us helps them keep tabs on suspicious activity and can help shut down scams as they pop up.
- Take a screenshot of a text message, email message or webpage and send to us via Secure Message in Online Banking or via Live Chat on sesloc.org. To access our website, ALWAYS type https://sesloc.org in your internet browser.
- Call SESLOC at (805) 543-1816 by dialing the number on your keypad to verify if a message is valid. Do not click on a past incoming call from your call log history.
You may also:
- Report a suspicious phone call, email, text or pop-up ad to the Federal Trade Commission (FTC) at ReportFraud.ftc.gov
- Be prepared. See our tips for recognizing and avoiding phone spoofing scams
Check out these articles for more tips:
- How to Identify and Avoid America’s Top Scams
- AI Scams Are on the Rise
- 5 Ways to Protect Yourself From SMiShing Attacks
- Beware of Common Money Scams
- Top 10 Identity Theft Myths
- Action Plan: Recovering from Fraud
Help fight phishing scams!
Please use the links on this page for informational purposes regarding SESLOC member services and products. To access Online Banking, loan applications or forms, ALWAYS type https://sesloc.org in your internet browser.