With convenient 24/7 access, you can transfer funds, check balances and more.
Our Phone Teller system makes it easy to access your accounts without an internet connection or trip to a branch. Our Phone Center Representatives are also available to assist you during normal business hours.
Your First Login
Press the star [*] key to begin. The system voice will prompt you to:
- Key in your user ID (member number only).
- Key in your PIN code.
- Enter a new 4 to 12 digit PIN code.
- Select or record a personal message.
- Select three challenge questions which can be answered numerically. The system offers 10 options.
Now access to your accounts is just a phone call away.
Need a PIN?
Download a PIN application. Please complete, sign and either mail, fax, or drop it by a branch office. If you have forgotten your PIN, call us at 805.543.1816.
Please note: Federal Regulation D limits apply to certain transactions.