Contact Us: (805) 543-1816
Skip a branch visit.
We are available Monday – Saturday, with the exception the federal holidays listed below.
Sorry, We're Closed Now
Telephone
Live Chat
To start a Live Chat, simply click the button in the lower right side of your browser window.
This button will not be visible if Live Chat is closed.
| Monday - Friday | 9:00 AM - 6:00 PM |
| Saturday - Sunday | Closed |
Please do not include confidential information over Live Chat.
Please do not include confidential information when you email us.
Appointments
Book a branch appointment online.
Phone Teller
(805) 543-5624 (PIN required)
(888) 4-SESLOC (toll free)
Fax
(805) 540-7787 Consumer Lending
(805) 540-7795 Real Estate Lending
(805) 540-7718 Account Services & Verification of Deposits
(805) 546-9622 Administration
P.O. Box 5360
San Luis Obispo, CA 93403-5360
(Send loan payments to this address.)
Report a lost or stolen Debit, ATM or Visa® credit card
Please call (805) 543-1816
*From outside the United States, call (909) 941-1398. This number also accepts collect calls
Report Debit, ATM, or Visa® credit card fraud
Please call (805) 543-1816 to report fraudulent transactions and merchant or ATM disputes.
*From outside the United States, call (909) 941-1398. This number also accepts collect calls
Mortgage Services
We have contracted with Dovenmuehle Mortgage, Inc. (DMI), one of the leading mortgage subservicers in the country, to provide expanded servicing for your mortgage loan.
For customer service, please call: (866) 438-1242
Mail Checks to:
SESLOC Credit Union
P.O. Box 7168
Pasadena, CA 91109-7168
Identity Theft Services
Please call NXG Protect services toll free at (855) 474-3863 or view the Identity Theft Services FAQs. Privacy Advocates are available Monday-Saturday from 5:00 a.m. to 7:00 p.m. PT and Sunday from 9:00 a.m. to 3:00 p.m. PT. and will assist you:
- If you believe you are the victim of identity theft and need to report the incident or file a claim.
- If you received an alert and need to talk to a Privacy Advocate.
- If you need technical support like a password reset or help with online registration.
If you have not received your unique “Member ID” mailed to the physical address on your new account, please call SESLOC’s Contact Center at (805) 543-1816.
SESLOC Rewards
Please call (888) 211-1741. Customer services representatives are available 24/7 nearly 365 days per year to assist you with online registration, managing your account or points accrual and placing and fulfilling orders.
Credit Disputes
SESLOC Credit Union
PO Box 5360
San Luis Obispo, CA 93403
805.543.1816
We will be closed in observance of these federal holidays in 2026.
This includes all SESLOC branches and our Contact Center (phone and Live Chat).
In addition, the Cal Poly branch will be closed on these days in 2026, in accordance with Cal Poly's campus closure schedule:
SESLOC News
From the News+ Blog
SESLOC Eliminates Cash Advance Fees on Credit Cards
Effective January 16, 2026, the Cash Advance Fee, of 1.00% on the amount of the cash advance, for SESLOC’s consumer Visa credit cards – Visa Signature® Rewards, Visa® and Visa® Share Secured credit cards – is eliminated.
New Debt-to-Income Module Comes to SESLOC Online Banking
Get ahead of your finances in 2026 with our new Debt-to-Income credit monitoring tool, part of your Online Banking experience.
Ring in 2026 With These Seven NEW Local Rewards Businesses
Just in time for 2026, even more Local Rewards businesses have teamed up with SESLOC, earning you more points for your everyday shopping.
Savings are insured to at least $250,000 and backed by the full faith and credit of the U.S. government. National Credit Union Administration, a U.S. government agency.
